AmeriContacts' expert operational team has developed an enterprise wide performance management process which drives the highest levels of results into every managed process within our group of centers.   Ensuring that all elements of operational and client campaign management is constantly being challenged to perform and deliver world-class results, everyday, every minute, for every AmeriContact client.

 

Our distinctive Quality programs and procedures, which are utilized on all campaigns, have specific Quality Assurance metrics which are adjusted based on individual client requirements, while all our centers can record every element of every calls for QA, Performance, Training and Historical Record purposes.

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